Ludoo FAQ

Is Ludoo free?

Yes! Ludoo is free. Forever.

Why do I need a Strava account?

Without it, we can’t see your latest activities – which means your workouts won’t help your team complete their pledge.

How do I edit my team's details?

Click 'Dashboard' in the top right-hand corner of your screen and then click 'Team Profile.' Make your edits and click 'Save Changes.' (Note: if you're not your team's admin, you won't be able to do this.)

How do I edit my pledge?

Click 'Dashboard' in the top right-hand corner of your screen and then click 'Pledge.' Make your edits and click 'Save Changes.' (Note: if you're not your team's admin, you won't be able to do this.)

How do I invite members?

Click 'Dashboard' in the top right-hand corner of your screen and then click 'Members.' From this page, invite new team member(s) by entering their email address(es). (Note: if you're not your team's admin, you won't be able to do this.)

How do I invite members?

Click 'Dashboard' in the top right-hand corner of your screen and then click 'Members.' From this page, invite new team member(s) by entering their email address(es). (Note: if you're not your team's admin, you won't be able to do this.)

Is there a private mode for my club page?

Nope! All progress is public. That way, your team can inspire others — and other teams can inspire you.

How do beneficiaries receive the donations?

We don't touch a penny of your pledge or enforce donations. (Don't worry — we trust you.) Once you've reached your goal, complete your pledge by donating to your cause manually.

Where does the money come from?

It comes from you. All we do is help you set your pledge and show you how close you are to achieving your goal.

Can I choose any benificiary or cause I want?

Absolutely. You can pledge anything you want: money (e.g., $5,000), tangible outcomes (e.g., plant 500 trees), or even time (e.g., volunteering at an orphanage). There are no restrictions.

How do I create a team?

Go to Ludoo.co, click 'Create Your Team,' and follow the simple instructions on your screen.

How do I join a team?

Right now, all teams are invite only. If you received an invite, click the link we emailed to you to join your team. If you haven't received an invite, why not create your own team?

Do I need any special equipment to use Ludoo?

No. Ludoo is easy to use, doesn't require any new equipment and there's nothing to learn. All you need is your smartphone.

Do you have an app?

No, but your team page is optimised for screens of any size. You can view your team's progress on Ludoo whether you're on your computer, tablet, or phone.

Which activities do you support?

Right now, we only support running and cycling. Want more of your movement to help your team on Ludoo? Let us know!

How do you track my team's activities?

We track your workouts on Strava. Every time you log a run or cycle, you help your team move closer to your goal.

What does "Ludoo" mean?

Ludoo is a play on the Latin word "Ludo" which means "to play" — as in, to play a sport.

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